American Express Travel

Terms & Conditions

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Membership Rewards Pay With Points

To use Pay with Points, you must charge your purchase through American Express Travel to a Membership Rewards® program-enrolled American Express® Card. Points will be debited from your Membership Rewards account, and credit for corresponding dollar amount will be issued to the American Express Card account used. If points redeemed do not cover entire amount, the balance of purchase price will remain on the American Express Card account. Minimum redemption 5,000 points.

See membershiprewards.com/terms for Membership Rewards program terms and conditions.

If a charge for a purchase is included in a Pay Over Time feature balance on your Linked Account (for example, the Extended Payment Option), the statement credit associated with that charge may not be applied to that Pay Over Time feature balance. Instead the statement credit may be applied to your Pay in Full balance. If you believe this has occurred, please contact us by calling the number on the back of your card.

Fine Hotels & Resorts

Valid only for new FINE HOTELS & RESORTS bookings made through Platinum Travel Service, Business Platinum Travel, Centurion Travel Service, americanexpress.com/fhr, any American Express travel agency or the Agency Services Desk. Payment must be made with an American Express Card in the U.S. Platinum Card^® member or U.S. Centurion Card^® member’s name. Card member must travel on itinerary booked to be eligible for benefits described. Noon check-in and room upgrade are based on availability and are provided at check-in. Certain room categories are not eligible for room upgrade; call Platinum or Centurion Travel Service for details. Breakfast amenity varies by property, but will be, at a minimum, a continental breakfast. Benefit restrictions vary by FINE HOTELS & RESORTS property and cannot be redeemed for cash, and may not be combined with other offers unless indicated. Benefits and additional FINE HOTELS & RESORTS promotions are only applied at checkout and expire at checkout. Limit one benefit package per room, per stay. Three room limit per Card member, per stay; back-to-back stays within a 24-hour period at the same property considered one stay. Participating FINE HOTELS & RESORTS properties and benefits are subject to change.

Cruise Privileges Program

Valid for new bookings of voyages of at least five nights made through American Express Travel. May not be combined with other offers unless indicated. Blackout dates, category and fare restrictions may apply. Payment must be made with an American Express Card in U.S. Platinum Card member or Centurion member's name. Card member must travel on itinerary booked. Benefits listed require double occupancy, are nontransferable, and cannot be redeemed for cash or credit. Credits cannot be used in casinos or to pay gratuities. Limit one benefit package per stateroom; three-stateroom limit per Card member, per sailing. To obtain benefits, travel agents must visit americanexpress.com/asdonline. Participating providers and benefits subject to change.

American Express Mariner Club

Mariner host, shoreside events and cocktail parties contingent on minimum number of passengers and subject to change. Benefits applicable to listed sailings and may not be combinable with other promotions.

Platinum Villas

Valid for new bookings made through American Express Travel. Payment must be made with an American Express Card in U.S. Platinum Card member or Centurion member's name. Card member must travel on itinerary booked. Limit one benefit package per reservation. May not be combined with other offers unless indicated. Participating providers and benefits subject to change.

Limousine Program

Valid for new bookings made through American Express Platinum or Centurion Travel Service. To get two extra Membership Rewards points on each dollar you spend, you must charge your limousine to your American Express Platinum or Centurion Card enrolled in the Membership Rewards program. Card member must travel on itinerary booked. Participating providers and benefits subject to change. Points will be credited to Card member’s Membership Rewards account 10-12 weeks after completion of travel. See membershiprewards.com/terms for Membership Rewards First program terms and conditions. Carey Bonus ID: 7614. Empire Bonus ID: 7914.

Gold Card Destinations

Valid for new bookings of a vacation package of at least $3,000 made through American Express Travel. Payment must be made with an American Express Card in U.S. Gold Card member, Platinum Card member or Centurion member’s name. Card member must travel on itinerary booked. Limit one benefit package per booking. May not be combined with other offers unless indicated. Benefits listed are non- transferable, subject to availability, and cannot be redeemed for cash or credit. Benefit varies by participating provider.

International Airline Program

Companion ticket subject to government taxes/fees from $50 to $250 roundtrip. Total charge for companion ticket may also reflect airline-imposed fuel surcharges of up to $1334 roundtrip. (Amounts for government taxes/fees and airline-imposed fuel surcharges are as of November 15, 2012 and, at the time of purchase, may be higher.) Non-refundable American Express service fee of $39 (per ticket) applies to each purchase, itinerary change and refund and this fee is waived for Centurion members. Ticket refunds for some participating airlines may require cancellation of reservation prior to scheduled departure. Companion ticket requires purchase of qualifying First- or Business-Class ticket through American Express Travel with an American Express Card issued in the U.S. Platinum Card member or Centurion card member’s name on a participating airline. Participating airlines include: Aer Lingus, AeroMexico, Air Canada, Air China, Air France, Air New Zealand, Alitalia, Asiana Airlines, Austrian, British Airways, Brussels Airlines, Cathay Pacific, China Airlines, Delta Air Lines, Emirates, Etihad Airways, Japan Airlines, Jet Airways, KLM Royal Dutch Airlines, LAN, Lufthansa, Qatar Airways, Scandinavian Airlines, South African Airways, Swiss International Air Lines, and Virgin Atlantic. Travel must originate in and return to U.S. gateway (excluding Puerto Rico and overseas territories) or select Canadian gateways. One-way travel permitted on some airlines where routing originates in U.S. Available service class (First or Business) determined by airline. Inquire with American Express Travel about airlines that offer one-way travel. Seat availability is limited. Card member and companion must travel on same itinerary. Limit one companion ticket per Card member traveling. Tickets are non-transferable or endorsable. Full-fare ticket and companion ticket must both be cancelled before the Card member is refunded. Not combinable with any other promotion and may not be available on participating airline’s code-share partners, i.e., flights marketed by the ticketing airline but operated by its partner airline. Airlines reserve right to modify fare rules/program participation prior to booking.

Gold Hotel Collection

Valid for new bookings of at least two consecutive nights made through American Express Travel owned or franchised offices and online at: americanexpress.com/goldhotel. Benefits are eligible for U.S. Consumer Gold, Platinum Card or Centurion member's. Payment must be made with an American Express Card in the eligible Card member’s name. Card member must travel on itinerary booked. Up to $75 will be credited upon checkout based on charges to bill excluding taxes, gratuities, fees, and room nights. Other restrictions may apply, see front desk for details. Credit cannot be carried over to another stay, is not redeemable for cash and expires at check-out. Credit is non-exchangeable and non-refundable and is applied in USD or equivalent in local currency based on exchange rate on day of arrival. May not be combined with other offers or programs unless indicated. Limit one credit per room, per stay. Room upgrade is based on availability and eligibility at check-in. Three-room limit per Card member per stay; back-to-back stays within a 24-hour period at the same property considered one stay. Participating providers and benefits subject to change. Valid for new bookings of at least two consecutive nights made through American Express Travel. Payment must be made with an American Express Card in U.S. Gold Card member, Platinum Card member or Centurion member’s name. Card member must travel on itinerary booked. $75 credit cannot be used for taxes, gratuities, fees, and room nights. Other restrictions may apply, see front desk for details. Credit cannot be carried over to another stay and is not redeemable for cash. Credit is non-exchangeable and non-refundable and is applied in USD or equivalent in local currency based on exchange rate on day of arrival. May not be combined with other offers or programs unless indicated. Limit one credit per room, per stay. Three-room limit per Card member per stay; back-to-back stays within a 24-hour period at the same property considered one stay. Participating providers and benefits subject to change.

Destination Family

Valid on new bookings made through American Express Travel. Payment must be made with an American Express Card. May not be combined with other offers unless indicated.

American Express Vacations:

American Express Vacations vacation packages operated by Travel Impressions, a subsidiary of American Express. Offers valid on 3-night minimum stays. Guaranteed adjoining or connecting rooms are based on availability at the time of booking. For kids stay, play, or eat free, age requirements vary by hotel. Non-refundable $35 American Express Vacations service fee applies to Destination Family purchases. Terms and conditions apply to bonus value offer and vary based on the property and package booked. Benefits are combinable with Gold Card Destinations programs. Benefits are not combinable with Fine Hotels & Resorts.

Abercrombie & Kent:

There must be at least one passenger traveling under the age of 18 in order to get discount. Discount is per person, available on all itineraries, and combinable with any existing Abercrombie & Kent discounts, where available. There is no maximum on the number of passengers per booking who are eligible for the discount. There are no black-out dates or rate restrictions on this discount. Discount is non-transferable and cannot be redeemed for cash or credit. Discount is combinable with Gold Card Destinations programs.

Tauck World Discovery:

Discount is per child 18 years and under, available on all itineraries, and combinable with Tauck passenger and child discounts, where available. There is no maximum on the number of children per booking who are eligible for the discount. There are no blackout dates or rate restrictions on this discount. Discount is non-transferable and cannot be redeemed for cash or credit. Not combinable with Gold Card Destinations programs.

Omni Hotels and Resorts:

Offer valid at all Omni Hotels and Resorts worldwide. Rates and participation may vary by property and date of arrival. All hotel reservations are subject to availability and must be made in advance. Offer is not valid with groups or conventions and may not be combined with other special offers or discounts. Other restrictions may apply. Second room is optional. Maximum of one room at 25% off and one guaranteed adjoining room. If second room is booked, both rooms must check-in at the same time in order to confirm adjoining rooms. Connecting rooms cannot be guaranteed at all properties worldwide. Complimentary upgrade to Kids Fantasy Suites are based upon availability and determined at time of arrival. 30% off dinner discount does not apply to tax, gratuity and alcoholic beverages. Dinner discount is valid once per stay for up to a maximum of four people dining in most hotel restaurants after 5 PM. At properties in the US, Canada, and Mexico a dinner discount is not valid through room service. Complimentary half day of Kids Camp is available for one child per stay, not including food and beverage, at hotels and resorts when and where available. Spa discount applies to one spa service as packaged by the spa per stay. Spa discount is not valid towards tax, gratuity, salon services, or the purchase of retail products; spa participation varies by property. Spa reservations are based on availability. Golf discount applies to green fees once per stay and does not apply to tax, other services, or retail products, including club rentals. Golf reservations are based on availability. Advanced reservations for golf and spa are encouraged. Late check-out is based on availability.

Avis Rental Car:

Savings of up to 25% applies to Avis leisure daily, weekly and weekend rates and is applicable only to the time and mileage charges of the rental. Offer applies to all standard car groups. Taxes, concession recovery fees, vehicle license recovery fee, customer facility charges ($10/contract in CA) may apply and are extra. Optional products such as LDW ($29.99/day or less, except in Louisiana $49.99/day) and refueling are extra. Agent must enter /CD-G877000 to take advantage of this offer. Offer is available for U.S. and Canadian residents only for rentals at participating Airport locations in the U.S. Offer may not be used in conjunction with any other AWD number, promotion or offer. Weekly rates require a minimum five day rental period. Weekend rate available Thursday noon; car must be returned by Monday 11:59 p.m., or higher rate will apply. A Saturday night keep and an advance reservation may be required. Discount valid on rentals checked out no later than 12/31/2011. Offer is subject to vehicle availability at the time of rental and may not be available on some rates at some times, including some online rates at Avis.com. Car rental return restrictions may apply. Offer subject to change without notice. Holiday and other blackout periods may apply. Renter must meet Avis age, driver and credit requirements. Minimum age may vary by location. An additional daily surcharge may apply for renters under 25 years old.

Budget Rental Car:

Savings of up to 25% applies to Budget leisure weekly and weekend rates and is applicable only to the time and mileage charges of the rental. Applies to all standard car groups. Taxes, concession recovery fees, vehicle license recovery fee, customer facility charges ($10/contract in CA) may apply and are extra. Optional products such as LDW ($29.99/day or less, except in Louisiana $49.99/day) and refueling are extra. Agent must enter /CD-Z638100 to take advantage of this offer. Offer is available for U.S. and Canadian residents only for rentals at participating locations in the U.S. Offer may not be used in conjunction with any other BCD number, promotion or offer. Weekly rates require a minimum five day rental period. Weekend rate available Thursday noon; car must be returned by Monday 11:59 p.m., or higher rate will apply. A Saturday night keep and an advance reservation may be required. Offer is subject to vehicle availability at the time of rental and may not be available on some rates at some times, including some online rates at budget.com. Car rental return restrictions may apply. Offer subject to change without notice. Holiday and other blackout periods may apply. Renter must meet Budget age, driver and credit requirements. Minimum age may vary by location. An additional daily surcharge may apply for renters under 25 years old.

Hertz Rental Car:

Save up to 20% off on Hertz Standard or Leisure daily, weekly, weekend and monthly rates. Advance reservations are required using CDP Number 1826552. Offer is available at participating locations worldwide. Savings applies to time and mileage charges only. Savings will vary based on when and where the rental occurs as well as the duration of the rental. Free Child Seat on a Leisure Weekly Rental Offer: Advance reservations are required, using CDP Number 1826552 and PC Number 123944. Offer is available at participating locations in the U.S., Canada and Puerto Rico. Minimum Weekly Rental is five days, including a Saturday night; after seven rental days, the standard Child Seat rental rate will apply. Two Free Days of Hertz NeverLost®, when you Rent for Three Days or Longer Offer: Advance reservations are required, using CDP Number 1826552 and PC Number 124154. Blackout periods may apply. The free day value is deducted from the NeverLost rental fee charged and is redeemable at participating locations in the U.S. and Canada, subject to NeverLost-equipped vehicle availability and does not apply to Hertz Prestige Collection vehicles. Minimum rental is three days. Available on all NeverLost equipped vehicles and must be returned to location of rental. Two free days of Nick on the Go When you Rent for Three Days or Longer Offer: Advance reservations are required, using CDP Number 1826552 and PC Number 124143. The free day value is deducted from the Nick On the Go rental fee charged and is redeemable at select airports in the U.S., subject to Nick On the Go unit availability and does not include any additional optional charges for protection against loss or damage to the unit. Free day valid on rentals with full size or higher car class and subject to Nick on the Go Terms provided at time of rental. Minimum rental is three days. Vehicles must be returned to location of rental. Your reservation quote will not reflect the discount as it will be applied at the time of rental. Taxes, tax reimbursement, recovery surcharges and optional items, such as refueling, are extra. Offer has no cash value, may not be used with Pre-pay Rates, Vacation Package Rates or Insurance Replacement Rates and may not be combined with any other certificate, voucher, discount or promotion except for with your discount number CDP 1826552. Offers cannot be repeated more than once in the same rental period, are subject to availability and blackout periods may apply. Standard rental qualifications, rental period and return restrictions must be met and the vehicle must be returned to the renting location. Minimum rental age is 21; age differential charges and certain exceptions may apply.

Royal Caribbean International:

Offer is valid on all bookings for family bookings of 2 passengers or more with at least 1 passenger under the age of 18. Offer is valid on all sailings, but is not combinable with Group rates. May not be transferred, exchanged or redeemed for cash or credited towards other purchases or substitutions. Offer is valid only for voyage or date printed on award letter. Award letters are not replaceable if lost or stolen. Offers have no cash value. Priority Embarkation: At embarkation, proceed to the line marked ‘Crown and Anchor Society Members' and show the priority embarkation coupon to one of our pier agents. You must have completed online check-in & have a valid SetSail Pass. Valid forms of identification are also required in order to proceed. Complimentary Johnny Rockets Meal: Present coupon marked, “Johnny Rockets” to the restaurant staff. You must present this coupon to redeem the offer. Your complimentary Johnny Rockets Experience is valid for one meal in Johnny Rockets® for up to four people and may not be broken up into multiple single dining experiences. Gratuity not included. Complimentary meal does not include soda, shakes or alcoholic beverages. Coupon is considered null and void after presenting to Johnny Rockets staff for the purposes of redeeming a dining experience. Presentation of the voucher does not provide guests any seating priority if there is a wait to be seated in the restaurant. May not be used in conjunction with any other promotional program. Limited to one per stateroom, per voyage. If the ship booked does not have a Johnny Rockets on board, a bottle of wine will be substituted. Complimentary soda package: Soda package must be redeemed on Embarkation Day. Applicable to guest(s) 17 years of age and under. Valid for up to two guests per stateroom.

Norwegian Cruise Line:

Offer is valid on new FIT bookings of 7 days or longer. Shipboard credit amount is per stateroom, based on price category booked and will be applied to the 1st guest in the stateroom. Shipboard credit has no cash value and is non-transferable. Offer is not combinable with any other offer, and does not apply to holiday sailings and 1- to 6-day sailings. Offer is based on availability, capacity controlled, and combinability with other offers is subject to change or cancellation at any time per NCL discretion. Other restrictions may apply. NCL is not responsible for typographical errors or omissions. Ships' Registry: The Bahamas and USA.

Regent Seven Seas Cruises:

Offer is valid on bookings of 6 nights or longer. All fares, savings and offers are capacity controlled, may not be combinable with certain other offers, are subject to availability and may change or be withdrawn without prior notice. Shipboard credit offer is per suite, based on double occupancy, valid on all Regent Seven Seas current promotions, in all Suite categories, cannot be used in the casino, and cannot be combined with any other shipboard credit offers. Minimum two guests must travel to receive $275 shipboard credit. For Suites with one guest, a $125 shipboard credit applies.

American Express Vacations:

American Express Vacations vacation packages operated by Travel Impressions, a subsidiary of American Express.

Seller of Travel Disclosure:

American Express Travel Related Services Company, Inc. acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit https://www.americanexpress.com/us/content/legal-disclosures/travel-notices-terms-and-conditions.html

California CST#1022318-10, Rhode Island ML#1192, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126.

California:

This transaction is covered by the California Travel Consumer Restitution Fund (TCRF) if the seller of travel was registered and participating in the TCRF at the time of sale and the passenger is located in California at the time of payment. Eligible passengers may file a claim with TCRF if the passenger is owed a refund of more than $50 for transportation or travel services which the seller of travel failed to forward to a proper provider or such money was not refunded to you when required. The maximum amount which may be paid by the TCRF to any one passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000. A claim must be submitted to the TCRF within 12 months after the scheduled completion date of the travel. A claim must include sufficient documentation to prove your claim and a $35 processing fee. Claimants must agree to waive their right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a TCRF claim. You may request a claim form by writing to: Travel Consumer Restitution Corporation; P.O. Box 6001; Larkspur, CA 94977-6001; or by visiting TCRC's website at: www.tcrcinfo.org.

Washington:

If transportation or other services are canceled by the seller of travel, all sums paid to the seller of travel for services not performed in accordance with the contract between the seller of travel and the purchaser will be refunded within thirty (30) days of receiving the funds from the vendor with whom the services were arranged, or if the funds were not sent to the vendor, the funds shall be returned within fourteen (14) days after cancellation by the seller of travel to the purchaser unless the purchaser requests the seller of travel to apply the money to another travel product and/or date.

Nevada:

RECOVERY FUND FOR CONSUMERS DAMAGED BY SELLERS OF TRAVEL
You may be eligible for payment from the Recovery Fund if you have paid money to a seller of travel registered in Nevada for the purchase of travel services or a vacation certificate and you have suffered certain financial damages as a result of the transaction. To obtain information relating to your rights under the Recovery Fund and the filing of a claim for recovery from the Recovery Fund, you may contact the Consumer Affairs Division of the Department of Business and Industry at the following locations:

Southern Nevada

1850 East Sahara Avenue, Suite 101, Las Vegas, Nevada 89104, Phone: 702.486.7355, Fax: 702.486.7371, e-mail: ncad@fyiconsumer.org

Northern Nevada:

4600 Kietzke Lane, Building B, Suite 113, Reno, Nevada 89502, Phone: 775.688.1800, Fax: 775.688.1803, e-mail: ncad@fyiconsumer.org

Valid for new bookings made through American Express Travel. Payment must be made with an American Express Card in the U.S. Platinum Card member or Centurion member's name. Card member must travel on itinerary booked. Room upgrade based on availability. May not be combined with other offers unless indicated. Benefit restrictions vary by hotel and cannot be redeemed for cash. Limit one benefit package per room, per stay. Three room limit per Card member, per stay; back-to-back stays within a 24-hour period at the same property considered one stay. Participating providers and benefits subject to change.

©2013 American Express. For other important travel notices, terms and conditions please see americanexpress.com/travelterms.